One of the most uncomfortable things for many people is cold calling or engaging in a conversation with a hiring manager. What to say? How to say it? When to call? This is the first in a three-part series that will provide scripts that you can use the next time you’re in that situation.
With any of these situations, be prepared to leave a voice mail message if you don’t reach the person directly. Be sure to leave a phone number, but know that you may not get a callback. If you leave a voicemail, follow up 2-3 days later with an email.
Situation: Resume Follow Up
Use this script to follow up after sending a resume to see if interviews are being scheduled.
- Know the name of the person you’re calling (and how to pronounce their name) or, if you only know the title of the person responsible for hiring, call the company’s general number and get the name (and pronunciation).
Make the Call:
Hi! My name is (your name).[If you have a mutual connection or were referred to the position by someone specific, mention it. For example: “Jane Jones suggested that I speak with you.” People are more likely to take the time to talk to you if you mention a mutual friend or acquaintance, so always mention the common connection.]
Do you have a minute?[If no: “When would be a good time for me to call back?”]
I submitted (my resume/an application) for the position of (name of job) on (date).
(Provide a one- or two-sentence summary of your qualifications and what you can offer to the company in this role.)
I wanted to make sure you had everything you need from me to consider me as a candidate for this position. And I wanted to ask if you have a date when you expect to start interviewing for this role.[If yes: Thank you. I appreciate the opportunity to talk with you today.] [If no: Is it okay if I check back with you in a (timeframe – for example, a week)?”
How It Might Sound:
You: Hi! My name is Jim Adams. Our mutual friend, Jane Jones, suggested that I speak with you. Do you have a minute to talk right now?
Hiring Manager: Yes, but I have another call in 5 minutes, so I’ll have to make it quick.
You: I understand. This will only take a minute or two. I submitted my resume for the Public Relations Specialist role last Tuesday. I’m currently working for Acme PR and, as you require, I have 10 years of experience in pitching, account management, and media relations. I wanted to make sure you had everything you need from me to consider me as a candidate for this position. And I wondered if you have a date when you expect to start interviewing for this role.
Hiring Manager: No, we’re still accepting applications at this time. If you submitted your application online, I’m sure I have it, but if you want to send your resume to my email, you can do that too. My email is KarenSampson@macpr.com.
You: Ok. Would it be okay if I also check back with you again at the end of next week?
Hiring Manager: Sure.
You: Thank you, I’ll check back in on the 15th then and I’ll email you my resume. Thanks for the opportunity to talk with you today.